Blue Umbrella Services
Consulting Services
​Blue Umbrella Services partners with organizations to navigate customer, digital, and team-member transformations—delivering tailored solutions that unlock growth and sustainable success.
About Us
Deanna Stacey, Principal and Founder of Blue Umbrella Services, is a transformation leader who helps organizations navigate change with clarity, confidence, and momentum. With experience across Big 4 consulting, independent advisory, and Porter Airlines, she has led complex, multi-year transformations and is an expert in customer experience, digital product management, and team development.
Services
We offer a full suite of consulting services to help your organization thrive.
Customer Experience
We help businesses design and implement strategies that elevate every customer interaction. From journey analysis and touchpoint optimization leveraging data, we create seamless, personalized experiences that drive growth, loyalty, and market differentiation.
Fraction/Interim Leadership
We provide fractional and interim leadership to manage day-to-day operations while helping you find the right permanent leaders, ensuring continuity, stability, and strategic guidance during transitions.
Digital Product
We help companies design, launch, and optimize digital products—from strategy and research through delivery—ensuring strong business alignment and exceptional user experiences.
Coaching
We provide leadership coaching designed to develop and support your teams, ensuring you have the right leaders in place to drive performance, engagement, and lasting results.
Transformation
We deliver end-to-end transformation support—from strategy and governance to project delivery and change management—helping organizations implement with clarity, structure, and lasting impact.
Speaking
We bring our expertise to Customer Experience, Digital, Leadership, and Transformation events, inspiring audiences with actionable insights and innovative strategies
Get in Touch
Interested in learning more about our consulting services? Feel free to reach out to us with any inquiries or to schedule a consultation at info@blueumbrellaservices.com. We look forward to discussing how Blue Umbrella Services can support your business goals.